Carea Ltd ("Carea", "we", "our" or "us") is committed to protecting and respecting your privacy. We understand the importance of safeguarding your personal information and are dedicated to processing it responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our passenger transport services.
Carea Ltd is the Data Controller for the personal information collected through this website.
Protecting your personal information is fundamental to the way we operate. We process personal data fairly, lawfully and transparently while ensuring that appropriate technical and organisational measures are in place to keep your information secure.
This Privacy Policy complies with:
This Privacy Policy applies to:
Children under the age of 18 should only use our website with the involvement of a parent, guardian or responsible adult.
Depending on how you interact with us, we may collect:
Where necessary to provide our services:
If applying to work with Carea:
When using our website we may collect:
We collect information when you:
We use your personal information to:
We process personal information under one or more of the following lawful bases:
Where special category data (such as health or accessibility information) is collected, it is processed only where necessary to provide safe and appropriate transport services and in accordance with applicable legislation.
We will never sell your personal information.
Where necessary, we may share information with:
All organisations receiving information are required to keep it confidential and process it securely.
Where personal information is transferred outside the United Kingdom, appropriate safeguards will be implemented to ensure your information remains protected in accordance with UK GDPR requirements.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal, regulatory and contractual obligations.
Retention periods vary depending on:
When information is no longer required, it is securely deleted or anonymised.
Our website uses cookies to:
Where required by law, we will request your consent before placing non-essential cookies on your device.
Further information can be found in our Cookie Policy.
Under UK GDPR you have the right to:
We will respond to requests within the timescales required by law.
We take the security of your personal information seriously.
Measures include:
Only authorised personnel have access to personal information where required for legitimate business purposes.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in legislation, business operations or our services.
The latest version will always be available on our website.
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us.
Carea Ltd
📍 Registered Office: Suite 47, The Wenta Business Centre, 1 Electric Avenue, Innova Park, Enfield, England, EN3 7XU
📧 Email: info@carea.ai
📞 Telephone: 020 8432 3333
🌐 Website: www.carea.ai
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to lodge a complaint with the:
Information Commissioner's Office (ICO)